Getting Started with Xeroom

Xeroom Free Trial Licence

In order to properly evaluate Xeroom we provide you with access to a full Premium licence that will run for free for a few months.  There are no limitations to the number of transactions or functionality. The licence key TRIALDEC311219  which runs until the 31st Dec. You will need this licence key during the installation procedure to activate Xeroom.

 

Getting Started Procedure

  1. Requirements – You will need a recent version (ie no more than 6 months old) of WordPress site with the latest version of the Woocommerce plugin installed and configured. Ideally a fresh clean test site or better still a clone of your current live site with all the non-core Woocommerce plugins removed so you can ensure any issues are fixed before interfering with your live site.  This can be easily done using the All-in-one WP Migration plugin.  You can use it on your live site and delete the test orders afterwards but we don’t recommend it as there may be conflicts with one or more of your plugins.
  2. Check ioncube & php versions – Before you start please check that you have the ioncube loader installed on your server (ask your host, they should install it if it is not there as it is free and widely used) which should be the latest version 10.3 (10.2 will also work).  This enables the encrypted code to be decoded and work.  Also check your php version which should be the latest 7.3 or no older than 7.2. If not then check compatibility for earlier versions.
  3. Download – Go to our downloads page to download the latest version of the plugin. This is a zip file that you simply upload to your site using the Menu/Plugins/Install new page.  Please deactivate and delete any previous versions of Xeroom first.  Any old settings will still be kept in the database.
  4. Installation – Then follow the detailed step-by-step installation and configuration instructions on the menu above.  If you prefer we can do this for you as a simple installation for $97. 
  5. Xero Trial – For the trial we recommend that you take a 1 month free trial of Xero itself and use that otherwise you will clutter up your production instance of Xero with random test transactions. Note:  Xeroom does not currently support the multi-currency version of Xero.  Beware that when the Xero trial ends you will not have access to your test data.
  6. Testing – We suggest running a range of different test transactions on different products with customers from different countries.  Once the orders are placed their respective invoices can be seen within Xero and checked against the order figures in Woocommerce.
  7. Assistance – For support and presales issues please check our support page as most common problems are detailed there and for support follow the instructions providing the requested information that will help us to help you.  If your query is not addressed then please post your request on the support board to assist others who might also have the same query. If you need dedicted presales assistance or time and/or telephone support then this is available for $97. 

 

Jump-Starting

If you are migrating from another Xero plugin or just want to get cracking asap without bothering with a free trial then we can jump-start you and install Xeroom straight onto your live site with no delays.  This is quicker than first checking on a test site but do be aware that it can make troubleshooting more difficult if there are any problems or conflicts. To proceed please check item 2 above and then order the licence with installation (either simple or complex) here https://www.xeroom.com/product/xeroom-lifetime-support-pack/.  It would be helpful to know what the problems were with the previous Xero plugin to ensure that we can resolve them at the start.  Please send us the details along with the installation checklist that you will be sent a link to on ordering. We aim to do the install within 48 hours of receiving your data checklist back.