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How to sync stock from Xero to Woo?

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    • #8359


      i checked OK every required settings to do a stock sync (Xero as master) to Woo but
      still could not get to work.

      Synch Inventory Master: Xero
      Prod Desc and Price Master: Xero
      Sync all products: Xero to Woo
      Automated sync schedule: hourly
      Batch size: 100

      I tried hourly, daily, different batch sizes, created a Purchase order on Xero, manually adjusted the quantity on
      Xero , but still no SYNC!

      What triggers the sync, please, thanks!

    • #8362
      Peter Lloyd

      Hi – The inventory is synched on the hour by spawning a cron job.

      Things to check:

      1. Are cron jobs disabled on your site which is often done as a DDOS attack precaution?
      2. Are the comms working between Woo and Xero? Are you creating invoices ok?
      3. What is the message in the debug screen?
      4. Do you have any other Xero or stock control plugins on your site?
      5. Set up a test product in both Woo and Xero and test it both for the shop which synchs just that product and for the global inventory synch.
      6. Is your inventory going below zero?
      7. Does inventory in Xero synch with Woo as the master?

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