Xeroom – Full Xero Accounts Integration with WooCommerce › Forums › Xeroom Support Forum › Discounts not reflecting in Xero
- July 4, 2018 at 6:12 pm #1347
Essentially title says it all. Here is the exact message from our client.
“I am noticing issues with this still. For example, invoice **53: S***e K****k gets a discount, so we edited her invoice in woo. When it came over to xero, it does not show any discount and shows a total of $27.00. It should show $21.60 in xero. I checked and it does show correctly in both woo and authorize.net.. how do we get invoices to sync from woo to xero EXACTLY the same? I know it is an easy manual fix, but this is not the most ideal process. “
- July 5, 2018 at 10:10 am #1348
- July 5, 2018 at 4:35 pm #1349
We use the Xero membership plugin to provide discounts. https://woocommerce.com/products/woocommerce-memberships/
- July 6, 2018 at 10:30 am #1350
I have not tested xeroom with that plugin but that is probably why it is not working properly. Standard discounts set in Woo or for sale products are supported as is the wholesale prices plugin.
- July 6, 2018 at 4:29 pm #1351
What will it take to make it work with this plugin we are using?
- July 7, 2018 at 9:03 am #1354
The developers will need to do some customisation work. This is likely to be too costly to do unless there is sufficient demand as it will be $500-1000 of work.
- July 20, 2018 at 2:08 pm #1364
- July 20, 2018 at 7:51 pm #1366
Please update to the latest version that I released today 2.0.4 as the sales taxes have been completely revamped. Choose Woo as the master and the taxes will match exactly or if you are using Xero as the master then make sure your tax rates exist as valid tax methods in Xero and map them in the complex tax tab.
- July 25, 2018 at 1:45 pm #1376
Ok another issue I ran into is the following. 3 orders won’t go through to Xero, citing “Error while connecting to Xero API. Technical details: oauth_problem=signature_invalid&oauth_problem_advice=Failedtovalidatesignature”, while in Xeroom settings > Xero Connection Status: Active
- July 25, 2018 at 2:11 pm #1377
Actually nevermind, got it to work. thanks!
- July 26, 2018 at 10:28 am #1378
- August 9, 2018 at 5:23 pm #1415
We have an order that doesn’t sync to Xero. No debug messages, no message when trying to do it manually. What’s the process of getting it fixed?
You must be logged in to reply to this topic.