Credit note for refund

This topic contains 2 replies, has 2 voices, and was last updated by  anthony-fortec 2 weeks, 6 days ago.

  • Author
    Posts
  • #1626

    anthony-fortec
    Participant

    Hi – we’ve just started using Xeroom which is working really well so far. Something we’ve come across, if an order is partially refunded through Woo, is there any facility for Xeroom to create a credit note? I have tried it out but it only seems to create credit notes for orders which have been fully refunded at the moment.
    Thanks, Anthony

  • #1627

    Peter Lloyd
    Keymaster

    Hi Anthony

    I haven’t tried it for a partial refund but I don’t think it will do it. You will have to do that within Xero but I will add it to the list for future enhancements as it is a good idea.

    Thanks
    Pete

  • #1628

    anthony-fortec
    Participant

    Thanks Pete, we’ll keep it going as a manual process for the moment.

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