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Hi Peter,
We have set Xero as the inventory master and we got an order of a product which is out of stock in Xero. I set all the products to not allow backorder individually but the order still went through and we received backorder notice.
Could you let me know what’s wrong? I am happy to give you more information via email.
Hi Owen
Xero doesn’t allow inventory to go below zero (confusing terms!) so if Woo is also set to not allow back orders I cannot see how that can happen. Please email me the screenshots of the Xero inventory screen for that product and for Woo too. Ideally create a test product in both systems and check it with a test order.
How are you creating your orders only from the front end shop or also from the back end order screen?
Thanks
Pete
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