Reply To: Xeroom creating incorrect invoices in Xero?

#8719
Peter Lloyd
Keymaster

Hi Shaun

We have not seen such behaviour before. Xeroom will always check to see if an invoice has been posted already to avoid duplicates being created. Have you checked the debug screen for messages? You will need to try and narrow down what the cause is. Does it happen only with stripe or other payment methods? Please send me screenshots of your xeroom settings, your debug screen, the woo order notes for the order that is in error, the Xero invoices created and a list of the woo related plugins that you are using to see if I can make some suggestions.

Thanks
Pete